These Terms of Service ("Terms") constitute a legally binding agreement between you (the "Customer") and Leakeo ("we", "us"). By creating an account or using the Leakeo platform, you agree to be bound by these Terms. If you are accepting on behalf of a company or organisation, you represent that you have authority to bind that entity.
Leakeo is a personal calendar and reminders app that helps you remember every date that matters — birthdays, anniversaries, deadlines, renewals and plans. The service includes:
We reserve the right to add, modify, or remove features at any time. Material changes to core functionality will be communicated through the dashboard.
You must provide accurate and complete information when creating your account and keep it up to date. You are responsible for maintaining the security of your account credentials. You must notify us immediately via the in-app support form if you believe your account has been compromised.
One person or legal entity may maintain one account. Accounts shared across organisations require an appropriate plan tier. Leakeo reserves the right to terminate accounts that violate these Terms.
You agree to use Leakeo only for lawful purposes and in accordance with our Acceptable Use Policy. You must not use the service to monitor websites or stores that you do not own or have explicit authorisation to monitor.
Leakeo is provided on a subscription basis. By selecting a paid plan, you authorise us to charge your payment method on a recurring basis at the rate applicable to your chosen plan.
All prices are exclusive of VAT or other applicable taxes unless stated otherwise. You are responsible for all applicable taxes.
Your use of Leakeo is subject to our Privacy Policy. By using the service, you agree to our collection and use of data as described therein.
Where Leakeo processes personal data from your site visitors on your behalf, you are the data controller and Leakeo is the data processor. Our Data Processing Addendum governs this processing relationship and is incorporated into these Terms.
The Leakeo tracking script places an analytics cookie (_lk_vid) on your site visitors' browsers to recognise returning visitors. The script collects behavioral data (scroll depth, click patterns, form interactions, search queries, and engagement signals) in addition to funnel events. As the data controller for your site visitors, you are responsible for:
For your subscription, our payments processor handles billing event data (transaction amounts, currencies, hashed customer identifiers, refund and chargeback amounts, subscription lifecycle events, and customer creation events) is transmitted to Leakeo for reconciliation and analysis purposes. You represent and warrant that you have the right to transmit this data and that doing so does not violate any third-party rights or applicable law.
We aim to maintain high availability but do not guarantee uninterrupted service. Planned maintenance will be communicated in advance where possible. We are not liable for losses arising from service interruptions, outages, or downtime.
Current service status is available at leakeo.com/trust/status.
Leakeo and all associated software, algorithms, designs, content, and trademarks are owned by Leakeo or its licensors. These Terms do not grant you any rights in the Leakeo intellectual property beyond the limited licence to use the service as described herein.
You retain all rights to your data and the data of your site visitors. You grant Leakeo a limited licence to process this data solely to provide the service.
Each party agrees to keep confidential any non-public information disclosed by the other party in connection with these Terms, and not to use such information except as necessary to perform obligations under these Terms.
To the maximum extent permitted by law, Leakeo's total cumulative liability to you for all claims arising out of or related to these Terms or the service shall not exceed the total fees paid by you to Leakeo in the three months preceding the claim.
Leakeo is not liable for: indirect, incidental, special, consequential, or punitive damages; loss of profits, revenue, data, or business opportunity; or the actions or omissions of third-party services including Stripe, Shopify, or Google Firebase.
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.
You agree to indemnify and hold harmless Leakeo and its contributors from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the service, your violation of these Terms, or your violation of any third-party right.
Either party may terminate the agreement at any time. Leakeo may suspend or terminate your access immediately if you breach these Terms, fail to pay amounts owed, or engage in conduct that poses a risk to the platform or other customers.
Upon termination: your access ceases, and we will delete your data in accordance with our retention policy. Provisions that by their nature should survive (billing, IP, liability, governing law) will do so.
These Terms are governed by applicable law. We will attempt to resolve disputes informally in the first instance. If you have a dispute, please contact us via the support form before pursuing any formal action.
We may update these Terms from time to time. We will notify you of material changes via the dashboard at least 14 days before they take effect. Continued use after the effective date constitutes acceptance. If you do not agree to the changes, you may cancel your subscription before the effective date.
For questions about these Terms, use the in-app support form or the contact form.